the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 2237969844
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, enter your registered mobile number in the app and verify the OTP (One-Time Password) sent to you. This allows you to log in without needing a password or email. The mobile number verification process provides a secure and easy login method.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal. If you still encounter issues receiving the OTP, click on send OTP again and wait. Alternatively, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the current version of the app from your device, then download the latest update. Once you've done this, you can log in and start playing the newly updated app. This should resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming and do not include bonus money collected. This means users can only cash out the money they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a potential consideration for users of the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus earnings are separate from any winnings you may receive from playing games with the bonus amount. You can withdraw the winnings earned from playing with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing there, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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